Utilities
OUPS – Ohio Utilities Protection Service
"Call Before you Dig" (applicable for all utilities): 1-800-362-2764
Gas & Electricity
Duke Energy
4th & Main Streets
Cincinnati, Ohio 45201
To Report a Gas Emergency: 1-800-634-4300
Residential Billing and Payment Problems: 1-800-544-6900
Commercial & Municipal Billing Inquiries: 1-800-774-1202
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Broadband and Cable TV
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Sanitary Sewers
Metropolitan Sewer District
1600 Gest Street
Cincinnati, Ohio 45204
Emergencies/Complaints/Ddor: (513) 352-4900
After 4:00 PM & Weekends/Holidays: (513) 244-5500
Billing: (513) 591-7700
SBU (Sewer Backup Response Program) (513) 352-4900 web-link
Blue Ash is a part of the Metropolitan Sewer District of Greater Cincinnati (MSD). The District was created in 1968 to own and (through the Board of Hamilton County Commissioners) to finance the operation of a sewer system which is substantially county-wide. The system is operated for MSD by the City of Cincinnati's Department of Sewers.
Storm Water Sewers
Blue Ash Service Department - Public Works
Service Department Center
6131 Interstate Circle
Blue Ash, Ohio 45242
Regarding storm water issues within the City's Right-of-Way (Catch Basins, Storm Sewers, Swales, Drainage Ditches): Service Department Center, (513) 686-1250
Regarding storm water issues on Private Property: Service Department Center, (513) 686-1250
Water
Greater Cincinnati Water Works
4747 Spring Grove Avenue
Cincinnati, Ohio 45232-1986
Billing/Address Change/Complaints: (513) 591-7700
Broken Main/Emergencies: (513) 591-7700
Bad Taste/Rusty Water: (513) 624-5600
Meter Leaks: (513) 591-6893
Blue Ash's water is supplied by the Greater Cincinnati Water Works (GCWW), a utility owned by the City of Cincinnati. There are two major GCWW water storage facilities in Blue Ash: a two million gallon reservoir ground level tank on Cornell Road and a two million gallon elevated tank on Malsbary Road. These facilities help assure an excellent water supply for Blue Ash.