Compliment or complaint?
If you'd like to participate in our Citizen Satisfaction Survey or have general comments regarding the Department's performance then please click here.
To compliment a member of the Department, please contact a supervisor by telephone at 513-745-8555 or click here to send your comments by e-mail. Your positive feedback is appreciated.
To report service that did not meet your expectations or alleged misconduct by a member of the Department, please contact a supervisor at 513-745-8555, stop into our station, or click here to send your complaint by e-mail. Written complaints are preferred and our complaint form may be found here. You can expect a follow-up call from a supervisor within 24 hours after your complaint is received.
Complaints are investigated in a timely fashion and in a manner that protects the rights afforded the employee by state law, federal law, and collective bargaining agreement (if applicable), in accordance with the Department's policy.